Effective date: 21 October 2026 · These terms apply to visitors, customers and users who interact with Urban Beauty Lounge through our website, salon, social-media pages, advertising, WhatsApp and connected enquiry tools.
1. About these terms
These Terms & Conditions govern access to and use of UBL's public website and online communication channels. By using these channels, you agree to these terms and applicable laws. If you do not agree, please stop using the relevant website or online service. Third-party platforms may also impose their own terms.
2. Salon information and enquiries
Website content is provided for general information. Services, staff availability, timings, eligibility, package inclusions and offers may change. An online enquiry is not a confirmed appointment or booking unless UBL expressly confirms it. Please contact us to verify current details before travelling to the salon or relying on a promotion.
3. Prices, packages and promotions
Unless expressly stated in a current written offer, website or social-media content is not a binding price quotation. Prices, taxes where applicable, service suitability, package inclusions, validity periods and availability will be confirmed by UBL at the time of enquiry or purchase. Offers may be limited by date, availability, service, location or other stated conditions and cannot be combined unless we say so. Expired, mistaken or unauthorised promotional content does not create an entitlement to a discount.
4. Appointments and salon services
Appointment requests are subject to availability and confirmation. Please provide accurate contact details and notify us as early as reasonably possible if you need to change or cancel a confirmed appointment. Please tell our team about relevant allergies, sensitivities or service concerns before treatment. We may decline, postpone or modify a service where reasonably necessary for safety, suitability, staff availability or operational reasons.
5. Online conduct and communications
You agree not to misuse our website, send unlawful, threatening, fraudulent or abusive communications, interfere with systems, impersonate another person, attempt unauthorised access, or submit information you are not entitled to share. You must not use our contact channels to distribute spam or malicious content. We may restrict access or report suspected unlawful activity where reasonably necessary.
6. WhatsApp and social-media messaging
When you contact UBL through WhatsApp, Facebook, Instagram or another platform, communication is also governed by the platform's own terms and policies. Message delivery and response times may depend on network availability, platform operation and business hours. Do not share passwords, one-time passcodes, payment credentials or other confidential security information in chat. If you ask us to stop promotional messages, we will take reasonable steps to honour the request, subject to essential service communications and applicable law.
7. Intellectual property and website content
Unless otherwise stated, the UBL name, branding, original text, graphics, photographs and website design are owned by or used with permission by UBL or the relevant rights holder. You may view and share links to our public pages for personal, non-commercial purposes. You may not copy, alter, republish, sell or commercially exploit our content or branding without prior permission, except where applicable law allows.
8. Third-party services and links
Our pages may link to or rely on third-party services such as Meta, WhatsApp, Instagram, hosting, maps or payment providers. UBL does not control those services and is not responsible for their independent availability, content, security or terms. Your use of them is subject to their applicable policies.
9. Accuracy and availability
We make reasonable efforts to keep website information useful and current, but we do not guarantee that every page is complete, error-free, uninterrupted or always up to date. We may change, suspend or remove content or features for operational, security or business reasons. Nothing in these terms excludes a consumer right or other protection that cannot legally be excluded.
10. Responsibility and liability
To the extent permitted by applicable law, UBL is not responsible for indirect losses arising solely from temporary website or third-party platform interruption, inaccurate third-party information or events outside our reasonable control. These terms do not limit liability where such limitation is prohibited by law, nor do they remove statutory consumer rights or responsibility for matters that cannot lawfully be excluded.
11. Privacy
Our handling of personal information is explained in the Privacy Policy. Please review it before submitting personal information. Requests to delete information associated with our online channels can be made using our Data Deletion page.
12. Changes and governing law
We may update these terms by publishing a revised version on this page. The effective date above indicates the latest version. These terms are governed by the laws of India. Subject to any mandatory consumer protections and applicable jurisdiction rules, disputes shall be handled by the competent courts in Bengaluru, Karnataka, India.
13. Contact
Urban Beauty Lounge, Sompura Gate, Sarjapur Main Road, Bengaluru, Karnataka, India.
Email: info@ublbangalore.com
Phone: +91 70901 50669
This is a practical business draft, not a substitute for advice from an Indian lawyer. Review it for your exact business structure, consumer practices and applicable legal requirements before publication.